Privacy Policy

Updated 01.08.2021

We appreciate your visit to the CompanyMood website. The protection of personal data has been an important concern of ours since its foundation. Personal data are therefore collected only in the case of legitimate interest (Art.6 (1) (f) EU GDPR). So if you sign up for a trial account or contact us by email, we'll be happy to hear from you and assume that you do it voluntarily.

Our data protection practice complies with the provisions of the European Data Protection Regulation (EU GDPR), the Federal Data Protection Act (FDPA) and the Telemedia Act (TMA). We will collect, process and store your personal data exclusively for the processing of inquiries and possibly for the processing of orders / contracts.

The scope of our privacy policy applies to all products areas of CompanyMood and the connected services as Microsoft O365, Microsoft Teams, Google Business, LinkedIn OAuth and our mobile Apps (Apple ioS and Android).

Only if you have previously given your consent separately, your data will be used for other purposes such proposals, newsletter, etc .. Third-party services that we need to fulfill our contractual obligations are bound by EU GDPR contracts to our privacy standards.

1. Responsible according to Art. 4 para. 7 GDPR

Responsible according to the GDPR, other national data protection laws as well as others data protection regulations are:
CompanyMood GmbH
Tempelstraße 7
66773 Schwalbach

2. Anonymous / pseudonymised use of the website

You can always visit our website without providing personal information. We only process access data such as the name of your ISP, the web page you are coming from, or the name of the requested file. The data are evaluated only to optimize our appearance and do not allow for individual identification.

3. Special features of the website

Our site offers you various features such as a 30 days free basic trial or paid services where personal data is collected and processed with their consent. In the collection, processing and use of this data, we attach great importance to the utmost care. Below we explain what happens to this data:

• Employee feedback:
The data recorded in the feedback mask will be forwarded to your company. The input and the consent to the further processing of this data, we see as voluntary, since there is a legitimate interest in the fact that input feedback also arrives. If the feedback is anonymous, your company will not receive any personal information. If you have any questions, please contact us at

• Live chat feature:
The data collected through our live chat will only be used to process requests received through this chat. This does not directly transfer personal data. When entering data to contact us, data may be transmitted to third parties. Third-party services that receive personal services are contractually processed. The data collected will be deleted immediately if there are no legal retention periods.

• Login area:
You have the opportunity to use a separate login area on our website. If you have forgotten your password or your username for this area, it is possible to resend this data after entering your contact details (email address). The usage data resulting from the use of the login area will only be collected, stored and processed by us for the purpose of preventing and correcting malfunctions or maintaining the functionality. Use for other purposes or a data transfer to third parties does not take place. The data, which is collected within the scope of the function 'Forgotten user name or password', will only be used for the re-sending of forgotten access data.

• Newsletter:
The data included in the registration form of our newsletter will be used by us exclusively for the distribution of our newsletter, in which we inform about all our services. After signing up, we will send you a confirmation email containing a link that you must click to complete the registration for our newsletter (Double-Opt-In). The newsletter can be unsubscribed at any time by clicking on the unsubscribe link. Your data will be deleted within six months after the cancellation. Likewise, if your application is not completed, your information will be deleted within six months.

4. Data sharing / Purpose attachment

We only pass on personal data to third parties, as far as this is necessary for us to fulfill our contractual obligations, in particular for the execution of a closed contract. A transfer of personal data to third parties does not take place except for the purposes of contract and payment processing.
If you provide us with personal information in the context of express consent, this data will only be used for the purpose for which the consent is based and to which you have given your prior consent. We will only store your personal data for as long as necessary or required by law for the intended purpose of the data collection. You can revoke your consent at any time. You can obtain information from the responsible office about the stored data relating to you.

5. Statistical evaluation of visits to this website

We collect, process and store the following data when calling up this website or individual files on the website: IP address, website from which the file was retrieved, name of file, date and time of retrieval, amount of data transmitted and message about the success of the call (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes.
In addition, we use the following plug-ins and active script content to evaluate visits to this website:

• UserEngage:
Our website uses UserEngage, a service of UserEngage z o.o., Grzybowska 87, Warsaw, 00-844 in Poland. Among other things, UserEngage uses cookies that are stored on your computer and that allow an analysis of the use of the website. In the context of the use, data, in particular the IP address and activities of the users to a server of the company UserEngage z o.o. transmitted and stored there. You can prevent the collection and transfer of personal data (in particular your IP address) and the processing of this data by disabling the execution of Java Script in your browser or installing a tool such as 'NoScript'. Further information on data protection when using UserEngage can be found under the following link: Policy/

6. External content and / or processing of data

On our website we use active Java Script content from external providers. By calling our website these external providers may receive personal information about your visit to our website. You can prevent this by using a java script blocker such as install the browser plugin 'NoScript' ( or disable java script in your browser. This may cause functionality restrictions on websites you visit.

We use in detail:

Matomo (previous Piwik)
This website uses Matomo ( for web analytics, a software provided by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo enables an analysis of the use of the website. The information is transmitted to our web server located in Germany and stored there. We have a legitimate interest in analyzing user behavior to optimize our website. We have activated the IP anonymization feature on this website. Your IP address will be shortened prior to transmission and saving. Matomo will use this information to evaluate your use of the website and to compile reports on website activity. The IP address transmitted by your browser as part of Matomo Analytics will not be merged with any other data.

Revocation of your consent to the processing of your data using Matomo (Piwik)
To prevent your visits to be collected from the web analytics at this site you can change settings following this link: Settings Webanalytics.

MyFonts Counter:
Our site reloads Script Code from MyFonts Inc., 500 Unicorn Park Drive, Woburn, MA 01801, USA (hereafter: MyFonts). If you have activated JavaScript in your browser and have not installed a Java Script Blocker, your browser may transfer personal data to MyFonts. We do not know what data MyFonts associates with the data received and for what purposes MyFonts uses that data. To prevent the execution of Java Script code from MyFonts as a whole, you can install a Java Script Blocker (for example, Further information on data protection at MyFonts can be found under the following link:


We use cookies to deliver personalized content, to save you the effort of having to re-enter your password repeatedly, to keep track of your shopping cart, and to tailor our information offerings to how you and others use the site.

8. Data security and data protection, communication via email

Your personal data will be protected by technical and organizational actions so that they are not accessible to third parties during the collection, storage and processing. When communicating via email, we can not guarantee complete data security, so we recommend you to post for highly confidential information.

9. Revocation of consents - Data information and change requests - deletion & data blocking

You have the right to free information about your stored data as well as a right to correct, block or delete this data. Your data will be deleted, if not contrary to legal regulations. You may revoke any permission given to us to use your personal information at any time. Information, deletion and correction requests for your data and any suggestions you may have at any time to the following address:

CompanyMood GmbH
Tempelstraße 7
66773 Schwalbach

For questions regarding the collection, processing, use, blocking and deletion of your data, CompanyMood has a contact person at your disposal:
Orlando Policicchio
Phone: +49 6831 516 89 09